Return and Refund Policy

At BRANDVILLA, your satisfaction is our top priority. We offer a hassle-free return and refund policy to ensure you are completely happy with your purchase. Please review the policy details below:

Return Eligibility: You may return a product if it is damaged, defective, or if you have received the wrong item. To be eligible for a return, the product must be unused, in its original packaging, and include all tags. An unboxing video is required for all returns or exchanges. Returns or exchanges will not be accepted without this video.

Return Period: Returns must be initiated within 7 days of receiving the product. Requests made after this period will not be accepted.

Exchange: For damaged or defective products, you can opt for an exchange. Our customer care team will assist you in the exchange process and ensure you receive the replacement promptly.

Please note that our return and refund policy may be updated without prior notice. We recommend reviewing our policy periodically for any changes. If you have any questions or concerns, please contact us.

Thank you for choosing BRANDVILLA for your fashion needs!